Commitment to Education & Training

The PPOC places a strong emphasis on providing valuable ongoing learning and training for our member physicians, nurse practitioners, physician assistants, and other medical professionals. Educational programs are developed in collaboration with specialists from Boston Children’s Hospital, and partners from community-based organizations and the Massachusetts Department of Public Health, among other entities.

In 2012, we launched “Learning Communities,” an educational and training resource which has already proven to be highly valuable and popular with PPOC physicians. Each Learning Community focuses on one medical topic, and involves seminars and classes held over a six- to 12-month period. Among the topics are “Common Dermatology Conditions for the PCP”, “Medical Home Asthma Program”, “Ambulatory Risk Management: Patient Safety”, “Enhancing HPV Vaccination Rates to Prevent Adult Cancers”, “Using Shared Medical Appointments to Improve Well and Chronic Care”, “Care of the Adolescent”, “Enhancing Clinical and Patient Value in Well Visits”, “Bringing Behavioral Health to the Medical Home”, “Bringing Basic Orthopaedic & Concussion Care to the Pediatric Medical Home”, “Leveraging Epic to Optimize Patient Health”, and the “Practice Manager Learning Community.”

Learning Communities are a series of sequential linked phases comprised of in-person didactic sessions and virtual attendance webinars, as well as corresponding process improvement work within the practice.

The PPOC launched the Practice Manager Learning Community in 2019. While no credits are offered for this six-session course, practice managers and office administrators can learn about revenue cycle management, patient engagement activities, risk and compliance, coding, and practice employee policies and procedures—helping to meet the practices’ needs for operational improvement.

Learning Communities provide value, resources and relevant clinical assistance to practices in a related community setting of their peers. In addition, participating providers can earn CME, ABP MOC, and CEU credits.

It takes an average of 11 years for a best practice to be adopted, but Learning Communities have been shown to achieve meaningful change in less than six months.

The PPOC has simplified many processes in the billing department. The many features added such as paying one's own bills from MyChart, has minimized the number of phone calls for payments and is very convenient for parents to pay.

Ginette Senecal
Pediatric Associates of Hampden County